About us
Global Digital Hub (GDH) is the technology service provider to Holcim – a global leader in the building materials industry. As an innovative business enabler, we create value with our differentiating IT services which digitize core business activities across our group companies globally.
Leveraging IT to enhance business, we drive innovation with our scalable solutions, accelerating business through technology. Our vision is to understand the ecosystem, innovate, and excel by delivering agile and sustainable value to the business. Our quick, flexible, and insightful customer and market-centric solutions are aimed at improving business efficiency of diverse operating models. Using a data-driven approach, we focus on agility and user experience to improve service levels.
Holcim Global Digital Hub (GDH) has undergone a transformation in order to provide our businesses with the advantages that come with the globalization of information technology. We have restructured GDH's operations by promoting a workplace that is more linked and collaborative, in which we can all learn, grow, and co-create.
History
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Holcim Services, South Asia (HSSA) Limited is set up as a dedicated IT service center for India operations for the purpose of providing seamless IT solutions to the Holcim group
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Setup of On-prem data center for India takes place
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Service desk setup to facilitate India operations -Global BW platform and GRC goes live
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CRM Salesforce rollout
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RFID and GPS tracking initiatives go live to support logistical improvements
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Technological capabilities are leveraged to enable route optimization of Cement Logistics
- Global Digital and Global Shared services center set up in a new premise
- Global TAC command center following the -Divestment of Sri Lanka, Vietnam, Indonesia, Malaysia and Singapore -Singapore is set up as the regional data center for the APAC region
- APAC IT services are consolidated in Mumbai for SEA, ANZ and Oceania as a technology hub to facilitate innovation and research
- Technology solutions are enhanced and are extended to the cement business facilitating end-to-end solutions for the same along with the launch of Digitalization as a new offering. (BoG, EPOD, Customer Portal)
- APAC Cloud journey begins to facilitate Cost Efficiency, Scalability, Accessibility, Security and Mobility
- Global Advanced analytics Centers of Excellence (CoE) was established and new business partnerships are made with various countries on new services and products -The divestment of India takes place
- The AMEA Procurement team is formed, and the Plants of Tomorrow (POT) customer experience management is deployed
- We aim to grow our solutions and products to strengthen the GDH ecosystem
- Enabling Holcim to deliver business priorities
- We aim to accelerate our agile journey prioritizing cloud migration and data modernization
